Patient Portal

CoastalKids Portal
We are thrilled to offer the latest technology in paperless doctor-patient communication. Coastalkids is our patient portal, a secure way for you to electronically access your child’s medical records and communicate with our office.

Coastalkids allows you to:

  • View some of your child’s medical information including immunizations, allergies, growth charts
  • Request prescription refills
  • Request appointments and forms
  • Request non-urgent communication between staff and providers

Access to Coastalkids:

When registering:
Step 1 – Click on the Create Account link on the bottom of the page.
Create the account in YOUR (not your child’s) name.
This is your parent account to which you will eventually link all of your children.
Step 2 – Once you create an account you will be emailed your password.
You can then log back in and begin to register your children, linking them to your account.
Step 3 – In the ‘How Should We Reach You?‘ section, please select your primary option.

Pay Account Balance on Coastalkids:
You may pay any account balance at any time through Coastalkids.  All payments in our office and on Coastalkids are handled by InstaMed, a secure merchant processor.  InstaMed requires an initial setup through Coastalkids to ensure that all of your credit card information is accurate, encrypted, and secure.

Important information to make the most of CoastalKids;
Prescription refills can only be requested for prescriptions that are currently in your child’s chart.
Our replies to your portal refill will be sent directly to your Coastalkids account within 3 business days.

All appointment requests made through the Coastal Kids portal will be responded to via phone. Please include in your message the best number to reach you.
For any urgent concerns, please contact our office.

Any problems logging in, please contact your primary location for assistance.